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Usecases based on Dublin AI's solution  

01

Customer Support Assistants
Personalized GPT bots trained on product manuals, ticket history, and CRM data.

02

Sales Enablement GPTs
Recommending products, preparing quotations, or assisting in sales queries in real-time.

03

Product/Service Recommendation Engines
Chat-based recommendation systems using customer behavior and product data.

04

Internal Knowledge Assistants
GPTs for employees that interface with internal documentation, wikis, and policy docs.

05

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Dublin AI's Open AI Solution

Build and deploy custom GPT-based AI solutions :

  • Leverage OpenAI APIs (Chat Completions, Assistants API, Function Calling, etc.)
     

  • Integrate with Customer-specific internal/external data (e.g., product catalogs, knowledge bases, CRMs)
     

  • Build Model Context Protocol server for deeply integrating with your custom data sources 
     

  • Embed into mobile apps, web portals, CRMs, or internal tools
     

 

Key Components of Dublin AI's Open AI Solution

 

Custom GPT Development

We develop customized solution using Open AI Tech stack:

  • Design GPT Agents for support, sales, training, etc.
     

  • Use System Instructions, Tools (functions/plugins), and Memory to personalize responses
     

  • Optionally integrate with Assistants API for persistent chat workflows
     

Integration with External Data Sources

We help you to connect:

  • Public product APIs, ERP systems, support documentation
     

  • Databases or knowledge repositories
     

  • Use function calling or tool integrations to query data in real-time
     

Model Customization 

We Use OpenAI Tools and API to:

  • Fine-tune base GPT-4o on customer-specific domain examples
     

  • Add structured tools, evaluators, and workflows
     

  • Add RAG (retrieval augmented generation) via vector store integrations
     

Cross-Platform Embedding

We provide integration options for:

  • Web apps: embedded GPT chat widgets, customer portals
     

  • Mobile apps: iOS/Android SDK integration
     

Internal systems: Slack, Teams, CRMs (Salesforce, HubSpot), Notion, etc.

Optional Add-ons

  • Data Preprocessing Pipelines: Scraping, parsing, chunking, embedding setup
     

  • Vector Store Setup: e.g., Pinecone, Weaviate, FAISS for RAG
     

  • Security & Compliance Layer: Audit logging, RBAC, PII filtering
     

  • Analytics Dashboard: Usage tracking, feedback loop integration

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